Refund & Returns Policy
Overview
Our refund policy is valid for 30 days from the date of purchase. If more than 30 days have passed, we cannot offer a full refund or exchange.
All products offered on M.T Study Hub are digital, including eBooks, past questions, courses, and online classes.
Eligibility for Refunds
To be eligible for a refund:
The product must not have been fully accessed or downloaded.
You must provide proof of purchase.
Please note: Once a digital product has been fully accessed, downloaded, or consumed, it cannot be refunded.
Partial Refunds
Partial refunds may be granted if:
You experienced technical issues preventing access to the product.
Only part of the purchased content was accessed due to a platform error.
Refund Process
Once your refund request is received, we will review it and notify you via email regarding approval or rejection.
If approved, your refund will be processed, and a credit will be issued to your original payment method within a few business days.
Late or Missing Refunds
If you haven’t received your refund:
1. Check your bank account.
2. Contact your payment provider, as refunds may take time to post.
3. Contact your bank for any additional processing delays.
If you still haven’t received your refund, email us at info.mtstudyhub@gmail.com.
Non-Refundable Items
Digital products that have been fully accessed or downloaded.
Sale items or promotional bundles.
Exchanges
We do not offer exchanges for digital products. If you experience issues with accessing your purchase, contact us at {email address} for support.
Need Help?
For questions regarding refunds or access issues, contact us at info.mtstudyhub@gmail.com.